July 08, 2008

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php Help Agent is a support suite that allows you to offer your visitors assistance. It includes a knowledge base for frequent questions & answers, a trouble ticket system for email support and a live chat feature that allows you to chat live with your visitors.

Features of the script package include:

• Easy installation!
• ability to add support personnel
• chat live with your visitors
• create a knowledge base
• answer support request with a trouble ticket system
• show your online status on your main page

The script resides in its own directory, separate from the rest of your site. The program was written for UNIX-variant servers such as Linux, FreeBSD, etc. It requires PHP 4.x and MySQL 4.x or better. Installation is easy and complete instructions are included in the download.

Download